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Boundless Digital Customer Services

How the mid-sized industrial company “item Industrietechnik” develops a digital ecosystem that connects online services without borders. From the first creative thought, users of industrial building kits are supported digitally to fully realize their ideas.


December 7, 2021


6:00 pm (CET)




Dr. Heiner Giese
Head of Product Management
item Industrietechnik GmbH

About Innovative Tuesday

„Innovative Tuesday“ is a networking format between the local economy, researchers and students in the field of innovation. On a Tuesday evening a month we welcome all those interested in innovation and innovation management online via Zoom or at the INC Invention Center at the RWTH Aachen Campus. We are looking for exciting discussions with speakers from business and science as well as other participants from the region of Aachen on various aspects of the topic of technology and innovation management. All events are held in English to promote the exchange even beyond the national border and involve the students of RWTH Business School.

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